Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at beastwellkev@gmail.com
Beastwell Legal Notice & Disclaimer
Business Information
Store Name: Beastwell
Contact Email: beastwellkev@gmail.com
Health & Veterinary Disclaimer
The products, services, and information provided on the Beastwell website are for informational and educational purposes only and are not intended as a substitute for professional veterinary advice, diagnosis, or treatment.
Always seek the advice of your veterinarian or other qualified animal health provider with any questions you may have regarding your pet’s medical condition, diet, or overall health. Never disregard professional veterinary advice or delay in seeking it because of something you have read on this website.
The products sold by Beastwell are not intended to diagnose, treat, cure, or prevent any disease.
Intellectual Property
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Beastwell or its content suppliers and protected by international copyright laws.
Limitation of Liability
To the fullest extent permitted by applicable law, Beastwell shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Beastwell has been advised of the possibility of such damages.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at beastwellkev@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at beastwellkev@gmail.com.